Service agents had to manually collect, verify, and transfer insurance claim data from PDFs and internal systems, creating repetitive work and slowing down claim payments.

AI workflow automation combines OCR, document understanding, RPA bots, validation rules, and system integration to extract claim and invoice data, transfer information between tools, and route exceptions to employees. The process automates repetitive claim handling while keeping humans involved for unclear cases, corrections, and approvals.

• 100k+Invoices processed automatically
• 2 hrs → 20 min/dayManual corrections
• 2+ FTEEffort saved
• Employees freed from repetitive claim and invoice processing work