The problem

Employees were spending significant time on predictable but tedious logistics, transport, warehouse, and sales-system tasks. Manual execution slowed operations and consumed capacity that could be used for higher-value work.

The solution

A logistics automation program uses RPA bots, business rules, system integration, and process orchestration. Bots execute repetitive calculations, data transfers, and operational workflows across transport and warehouse systems, while employees handle exceptions and process improvements.

Key results
  • €6M/yearCost reduction
  • 15 min → 21 secAverage spot-offer creation time
  • >99%Spot offers sent to customers within two minutes
  • Customer-service and sales teams have more time to focus on clients

Enterprise example · The problem & approach apply across business sizes; outcomes vary by process volume, complexity & scope