Bank employees spent significant time on repetitive processes involving internal systems, data entry, checks, and regulated operational steps. The work was predictable but still required human control.

An attended workflow automation setup uses RPA bots, process orchestration, validation rules, and system integration from the employee workstation. Bots assist staff with recurring tasks and system interactions, while employees remain in control of regulated processes and exceptions.

• 20 min → 1 minUAT customer-record setup time
• 77Attended processes in use
• Recurring banking operations completed faster with less manual effort
• Lower error risk in repetitive setup and data-entry tasks

Enterprise example · The problem & approach apply across business sizes; outcomes vary by process volume, complexity & scope